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Glenn | Norway | 2022-12-17 | |||
Sergio | Canary Islands | 2022-12-16 | 2 stars because on my last order 2 models were damaged. Wings detached. After contacting you you said that it just might happen but under my point of view you should unbox and check all models before shipping them.
Answer: We explained to you that parts may come loose during shipment. In your case this was a very easy repair, and no reason for replacement. This is also described on our website. This happened 9 months ago already, in March. And now you have placed a new order. If you are so unsatisfied, why did you order from us again? |
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José Alfredo | Brazil | 2022-12-16 | always great | ||
Marcus | France | 2022-12-16 | Excellent aviation model shop. They have a very good selection of model airplanes and their online store is for everyone interested in models of anything related to aviation ! | ||
Richard | United States of America | 2022-12-15 | Thank you very much. | ||
Michal | Poland | 2022-12-13 | Already received 3 models. Considering other orders and at other sites - scalemodelstore is of exceptonal quality. Diecasts are of pristine condition, shipment is very fast. Overall - excellent service, highly reccomended! | ||
Dr. Ulrich | Germany | 2022-12-13 | |||
John | United States of America | 2022-12-12 | |||
Vee | Singapore | 2022-12-12 | superb. Happy to discover your website | ||
Jakub | Poland | 2022-12-12 | Best Herpa Wings retailer in europe :)) | ||
Sebastian | Chile | 2022-12-11 | |||
Pablo | Italy | 2022-12-11 | I always had a great service. However I can see that some models are way more expensive that other trusted online websites. So some models I buy them from the competition.
Answer: Thanks! For some models we are a bit cheaper and for other models we are a bit more expensive than other shops. If you see a really big difference it's probably an older model that we had to restock recently. This year prices have gone up a lot due to high transport costs and a worsened EUR/USD exchange rate. |
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Petra | Germany | 2022-12-11 | |||
Jure | Slovenia | 2022-12-11 | I envy you for having the opportunity to work with products that I love. | ||
Anay | United States of America | 2022-12-07 | Thank you for being there :) | ||
michel | France | 2022-12-07 | Perfect for now on | ||
Claudia Michela | Italy | 2022-12-06 | |||
SAURABH | India | 2022-12-06 | One of the best collection of models | ||
Edgar | Belgium | 2022-12-05 | Very good site, easy to use! :) | ||
Fernando | Portugal | 2022-12-05 | |||
Jose Luis | Spain | 2022-12-04 | Very professional and reliable website. Prices have gone up this year but are still reasonable including shipping costs. | ||
Mateusz | Belgium | 2022-12-03 | |||
Bo | Netherlands | 2022-12-03 | |||
Angel Levi | Spain | 2022-12-02 | |||
Barry | Ireland | 2022-12-02 | Professional and efficient always | ||
Alessio | Italy | 2022-12-01 | Also ok | ||
Wehrung | France | 2022-12-01 | Beautiful deskmodels. | ||
Knud | Denmark | 2022-12-01 | |||
Lise | Denmark | 2022-12-01 | |||
Henry | United States of America | 2022-11-30 | Good website for airplane collectors, good price. | ||
Anatoly | Germany | 2022-11-30 | |||
neil | Ireland | 2022-11-29 | Always a pleasure to deal with. Great ser | ||
Roberto | Puerto Rico | 2022-11-29 | The best | ||
david | Israel | 2022-11-29 | Excellent as usual | ||
Jan | Belgium | 2022-11-28 | |||
Alex | Germany | 2022-11-28 | Excellent as it always is. | ||
Phakit | Thailand | 2022-11-27 | |||
Márcio | Brazil | 2022-11-26 | I miss a lot other Herpa Wings models. More specifically, Boeing 757 and 767.
Answer: That's impossible as we sell ALL available Herpa models. If you can't find a model in our shop, it must be a (very) old model that we can't get anymore. If we made a mistake and forgot to add a model please drop us a message and we will have a look. |
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Jan | Germany | 2022-11-26 | Everything is fine like every time! | ||
Robin | Czech Republic | 2022-11-25 | Probably my last order due to changes in loyalty program. Already spent €7,380 on this site and now my discount will decrease? Yes 6 percent is still more than other sites offer but this site is now longer the cheapest in Europe when it comes to the base prices so other sites are generaly cheaper. This high discount was still able to make up for that. Not anymore… Either increase prices and keep the discount or decrease the discount and keep the prices. Not both… Answer: We want to be the best shop, not the cheapest shop. Nevertheless we continue to be one of the cheapest shops in Europe, even without a discount. Of course sometimes a model may be a bit cheaper elsewhere. If that is more important to you than our reservation service, speed, customer service and our huge stock, feel free to buy these models elsewhere. |
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Leonid | Israel | 2022-11-25 | looks like an amazing website for plane models, will be happy to have more GA planes | ||
Jean-Marc | Belgium | 2022-11-25 | Perfect service and very fast shipping | ||
Alessandro | Austria | 2022-11-24 | perfect as usual... | ||
Emanuele | Italy | 2022-11-21 | |||
Serge | Canada | 2022-11-21 | |||
Akis | Greece | 2022-11-19 | |||
Cristian | Italy | 2022-11-16 | The purchase process was very easy. | ||
Grzegorz | Poland | 2022-11-16 | |||
Oscar | Peru | 2022-11-16 | |||
Jason T | Canada | 2022-11-16 | Good store for scale model airplanes and no complaints about anything so far! | ||
JOSE | Portugal | 2022-11-16 | |||
Noel | Malta | 2022-11-16 | Excellent |
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CRISTIANO AROSIO | Italy | 2022-11-15 | EXCELLENT | ||
Rudi | Belgium | 2022-11-15 | Super nice website! | ||
Zoltan | Hungary | 2022-11-15 | Fast, reliable service. | ||
Elie | United States of America | 2022-11-14 | I will give you 5 stars if you allow order over €350. It is frustrating because my total was €330 and I needed to add one item for €20.90 but it will not allow me. Yet, I get 3% discount but it does not factor that when you add to the cart. So really my total was less than €330 because of my discount. | ||
Majed | Bahrain | 2022-11-14 | |||
Pedro | Portugal | 2022-11-14 | |||
Jerker | Sweden | 2022-11-14 | You are still the best! | ||
Dennis | Denmark | 2022-11-13 | Until now everything is fine | ||
Ross | Ireland | 2022-11-11 | |||
Stylianos | Greece | 2022-11-11 | |||
Constantinos | Cyprus | 2022-11-11 | Excellent service and quality. Prompt delivery | ||
Inna | Germany | 2022-11-10 | Please send me the order in PDF-format on e-mail (order like that You will put in parcel) | ||
Lena | Belgium | 2022-11-10 | nice site but picture could be of better quality | ||
Ondrej | Czech Republic | 2022-11-08 | Good job! | ||
Alejandro | Spain | 2022-11-07 | Came in perfect conditions. Good quality, but you need to be careful with scratching the paint. | ||
Miguel | United States of America | 2022-11-06 | |||
Javier | Spain | 2022-11-06 | |||
Christian | Ireland | 2022-11-05 | Very helpful and good to deal with. | ||
Malcolm | Australia | 2022-11-05 | Great store, purchased before always kept us up to date with amazing shipping times, very happy customer! | ||
Wellisson | Brazil | 2022-11-05 | I´m very happy because I found my fovorite airplane so I hope to enjoy it | ||
Jim | United States of America | 2022-11-04 | Please cancel order number 6725 Alliance 190 and credit my mastercard for 88.77 | ||
David | United States of America | 2022-11-02 | Return Customer! | ||
Jan Morten | Norway | 2022-11-02 | |||
Keith | Germany | 2022-11-02 | Easy ! | ||
Vitaliy | Canada | 2022-11-01 | |||
Louise | United Kingdom | 2022-11-01 | Always a really convenient and well run store. Notify you and let you reserve items without hassle | ||
Markus | Austria | 2022-11-01 | my favorite store! | ||
Domino | Australia | 2022-11-01 | |||
Andreas | Germany | 2022-10-31 | Perfect Shop | ||
Jeffrey | United States of America | 2022-10-30 | Great availability! Thanks for offering to look for currently unavailable models. | ||
GUILLERMO | Chile | 2022-10-29 | Everything works perfect with Scalemodelstore. The fact that parcels are sent via post , makes it more accesible. |
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Christian W. | Austria | 2022-10-29 | I´m really happy with the model I ordered, got shipped fast and was nicely packaged. Definitley recommend ordering here | ||
haitham | Oman | 2022-10-27 | My all time fav store | ||
Andrii | Ukraine | 2022-10-26 | Very good service | ||
Umair | United Kingdom | 2022-10-26 | |||
J | Netherlands | 2022-10-26 | |||
Adam | Ireland | 2022-10-24 | |||
Jaineel | Australia | 2022-10-23 | excellent service and great customer satisfaction. | ||
Paul | United States of America | 2022-10-22 | It’s soooo easy to order from these guys !! Love them | ||
Jimmy | France | 2022-10-22 | |||
PETROS | Greece | 2022-10-22 | |||
Anna Maria | Germany | 2022-10-21 | Good page | ||
James | United Kingdom | 2022-10-21 | Best Value | ||
Antonio | Spain | 2022-10-19 | Envió Rápido. Muy recomendable | ||
Simon | Switzerland | 2022-10-17 | great service! | ||
Castro | Belgium | 2022-10-16 | |||
mohamed | Kuwait | 2022-10-15 | finally, i got my dream airplane | ||
Mees | Netherlands | 2022-10-15 | It is really eazy to order and to choose your aircraft. |