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Shipping

We ship worldwide, to (almost) all countries. All parcels are traceable and fully insured. You only pay the shipping costs once for your total order, it doesn't matter how much models you order.

Shipping methods

	Mail parcel	DPD parcel	UPS Access Point	Bike courier / DHL
Insured	yes	yes	yes	yes
Traceable	yes*	yes	yes	yes
Shipping time in business days (after we have sent the order, see below)	BE: 2-3 Europe: 3-8 Outside Europe: 5-15 **	NL, BE: 1 AT, DE, DK, FR: 2-3 CZ, ES, HU, IR, IT, PL, SE, SI, UK: 2-4 Other countries listed: 3-6	NL, BE, LU: 1 DE: 1-2 DK, PL: 2 AT, ES, FR, UK: 2-3 Other countries listed: 2-6 View map	NL: Same day delivery when ordered before 10:00 a.m. on Mondays, Wednesdays and Fridays
Delivered by	UK: Yodel or Royal Mail Other countries: Your local national mail company	DPD	UPS	Bike courier in 30 cities, otherwise by DHL
Details		Only available for customers in select EU countries.	Only available for customers in select EU countries.	Available in The Netherlands only Delivery between 6:00 p.m. and 10:00 p.m. On the Wadden islands delivery takes one extra day.

* The quality and availability of tracing information depends on the postal service in your country. Some countries outside the E.U. don't provide tracing information (parcels to these countries are still fully insured however)
** Shipping times are indicative only. To countries outside the EU local customs may hold a parcel for a few days, causing extra shipping time.

In the postal system unexpected delays may occur. A delay can never be a reason for a refund. Only if the mail company confirms that a parcel is lost a full refund will be applied.

Shipping schedule

Orders are sent on Mondays, Wednesdays and Fridays. If you order (and pay) on these days before 11:30 a.m. your order will be shipped the same day.
DPD and UPS parcels are usually packed until 14:00, but this is not guaranteed.
If it's busy we also send UPS parcels on Tuesday and Thursday.

Shipping costs to United States of America

	Mail parcel	UPS Access Point	DPD parcel	DPD Pickup Shop	Bike courier
United States of America	€ 8.95 5

Only for mail parcels:
5) +5% of order value above € 50

Shipping costs inside the European Union

Country	Mail parcel	UPS Access Point	DPD parcel	DPD Pickup Shop	Bike courier
Austria	€ 9.95 2	€ 10.95	€ 10.95	€ 8.95
Belgium	€ 9.95 2	€ 7.95	€ 7.95
Bulgaria	€ 11.95 3
Croatia	€ 8.95 2
Cyprus	€ 10.95 3
Czech Republic	€ 9.95 3		€ 13.95
Denmark	€ 10.95 2	€ 8.95	€ 11.95
Estonia	€ 10.95 3		€ 16.95
Finland	€ 11.95 3	€ 11.95	€ 21.95
France	€ 9.95 2	€ 8.95	€ 12.95
Germany	€ 9.95 2	€ 6.95	€ 7.95
Greece	€ 13.95 4		€ 31.95
Hungary	€ 9.95 3		€ 12.95
Ireland	€ 11.95 2		€ 16.95
Italy	€ 11.95 4	€ 8.95	€ 17.95
Latvia	€ 9.95 2		€ 18.95
Lithuania	€ 9.95 2		€ 13.95
Luxembourg	€ 9.95 2	€ 6.95	€ 10.95
Malta	€ 9.95 5
Monaco	€ 9.95 2		€ 13.95
Netherlands		€ 5.95	€ 6.50		€ 6.95
Poland	€ 10.95 2	€ 10.95	€ 14.95
Portugal	€ 9.95 3		€ 16.95
Romania	€ 8.95 5		€ 25.95
Slovakia	€ 8.95 2		€ 15.95
Slovenia	€ 10.95 2		€ 15.95
Spain	€ 9.95 4	€ 10.95	€ 17.95
Sweden	€ 10.95 2	€ 10.95	€ 13.95
United Kingdom	€ 10.95 2	€ 8.95	€ 10.95

Only for mail parcels:
2) +2% of order value above € 50
3) +3% of order value above € 50
4) +4% of order value above € 50
5) +5% of order value above € 50

Worldwide shipping costs

Country	Mail parcel	UPS Access Point	DPD parcel	DPD Pickup Shop
Afghanistan	€ 11.95 3
Åland	€ 12.95 3
Albania	€ 14.95 3
Algeria	€ 14.95 3
American Samoa	€ 15.95 3
Andorra	€ 14.95 3
Angola	€ 14.95 3
Anguilla	€ 10.95 3
Antigua and Barbuda	€ 14.95 3
Argentina	€ 14.95 3
Armenia	€ 14.95 3
Aruba	€ 14.95 3
Australia	€ 15.95 8
Austria	€ 9.95 2	€ 10.95	€ 10.95	€ 8.95
Azerbaijan	€ 19.95 3
Bahamas	€ 14.95 3
Bahrain	€ 14.95 3
Bangladesh	€ 14.95 3
Barbados	€ 14.95 3
Belarus	€ 14.95 3
Belgium	€ 9.95 2	€ 7.95	€ 7.95
Belize	€ 14.95 3
Benin	€ 14.95 3
Bermuda	€ 14.95 3
Bhutan	€ 13.95 3
Bolivia	€ 14.95 8
Bosnia and Herzegovina	€ 14.95 3
Botswana	€ 14.95 3
Bouvet Island	€ 17.95 3
Brazil	€ 18.95 4
British Indian Ocean Territory
Brunei Darussalam	€ 14.95 3
Bulgaria	€ 11.95 3
Burkina Faso	€ 14.95 3
Burundi	€ 14.95 3
Cambodia	€ 14.95 3
Cameroon	€ 14.95 3
Canada	€ 15.95 3
Canary Islands	€ 9.95 10
Cape Verde	€ 14.95 3
Cayman Islands	€ 14.95 3
Central African Republic	€ 14.95 3
Chad	€ 14.95 3
Chile	€ 19.95 8
China	€ 14.95 3
Christmas Island	€ 14.95 3
Cocos (Keeling) Islands	€ 14.95 3
Colombia	€ 13.95 3
Comoros	€ 49.95 10
Congo (Brazzaville)	€ 14.95 3
Congo (Kinshasa)	€ 14.95 3
Cook Islands	€ 49.95 10
Costa Rica	€ 14.95 3
Côte d'Ivoire	€ 14.95 3
Croatia	€ 8.95 2
Cuba	€ 14.95 3
Cyprus	€ 10.95 3
Czech Republic	€ 9.95 3		€ 13.95
Denmark	€ 10.95 2	€ 8.95	€ 11.95
Djibouti	€ 14.95 3
Dominica	€ 14.95 3
Dominican Republic	€ 14.95 3
Ecuador	€ 14.95 3
Egypt	€ 14.95 3
El Salvador	€ 14.95 3
Equatorial Guinea	€ 14.95 3
Eritrea	€ 14.95 3
Estonia	€ 10.95 3		€ 16.95
Ethiopia	€ 14.95 3
Falkland Islands	€ 49.95 10
Faroe Islands	€ 14.95 3
Fiji	€ 15.95 5
Finland	€ 11.95 3	€ 11.95	€ 21.95
France	€ 9.95 2	€ 8.95	€ 12.95
France - Saint Martin	€ 14.95 3
French Guiana	€ 19.95 10
French Polynesia	€ 14.95 3
French Southern Lands
Gabon	€ 14.95 3
Gambia	€ 14.95 3
Georgia	€ 14.95 3
Germany	€ 9.95 2	€ 6.95	€ 7.95
Ghana	€ 14.95 3
Gibraltar	€ 14.95 3
Greece	€ 13.95 4		€ 31.95
Greenland	€ 24.95 10
Grenada	€ 49.95 10
Guadeloupe	€ 19.95 10
Guam
Guatemala	€ 14.95 3
Guinea	€ 14.95 3
Guinea-Bissau	€ 14.95 3
Guyana	€ 14.95 3
Haiti	€ 14.95 3
Heard and McDonald Islands	€ 14.95 3
Honduras	€ 39.95 10
Hong Kong	€ 12.95 4
Hungary	€ 9.95 3		€ 12.95
Iceland	€ 12.95 3
India	€ 14.95 2
Indonesia	€ 13.95 3
Iran	€ 14.95 3
Iraq	€ 14.95 3
Ireland	€ 11.95 2		€ 16.95
Israel	€ 14.95 3
Italy	€ 11.95 4	€ 8.95	€ 17.95
Jamaica	€ 14.95 3
Japan	€ 11.95 5
Jordan	€ 14.95 3
Kazakhstan	€ 19.95 3
Kenya	€ 14.95 3
Kiribati	€ 15.95 3
Korea, North
Korea, South	€ 10.95 3
Kosovo	€ 14.95 3
Kuwait	€ 14.95 3
Kyrgyzstan	€ 14.95 3
Laos	€ 14.95 3
Latvia	€ 9.95 2		€ 18.95
Lebanon	€ 14.95 3
Lesotho	€ 14.95 3
Liberia	€ 14.95 3
Libya
Liechtenstein	€ 14.95 3
Lithuania	€ 9.95 2		€ 13.95
Luxembourg	€ 9.95 2	€ 6.95	€ 10.95
Macau	€ 12.95 5
Macedonia	€ 14.95 3
Madagascar	€ 14.95 3
Malawi	€ 14.95 3
Malaysia	€ 14.95 4
Maldives	€ 9.95 3
Mali	€ 14.95 3
Malta	€ 9.95 5
Marshall Islands
Martinique	€ 19.95 10
Mauritania	€ 14.95 3
Mauritius	€ 14.95 3
Mayotte	€ 19.95 10
Mexico	€ 14.95 3
Micronesia
Moldova	€ 14.95 3
Monaco	€ 9.95 2		€ 13.95
Mongolia	€ 16.95 4
Montenegro	€ 14.95 3
Montserrat
Morocco	€ 14.95 3
Mozambique	€ 14.95 3
Myanmar	€ 14.95 3
Namibia	€ 14.95 3
Nauru
Nepal	€ 14.95 3
Netherlands		€ 5.95	€ 6.50
Netherlands Antilles	€ 14.95 3
New Caledonia	€ 14.95 10
New Zealand	€ 14.95 8
Nicaragua	€ 14.95 3
Niger	€ 14.95 3
Nigeria	€ 14.95 3
Niue
Norfolk Island
Northern Mariana Islands
Norway	€ 12.95 5
Oman	€ 16.95 3
Pakistan	€ 14.95 3
Palau
Palestine
Panama	€ 14.95 3
Papua New Guinea	€ 14.95 10
Paraguay	€ 14.95 3
Peru	€ 14.95 3
Philippines	€ 14.95 3
Pitcairn
Poland	€ 10.95 2	€ 10.95	€ 14.95
Portugal	€ 9.95 3		€ 16.95
Puerto Rico	€ 15.95 3
Qatar	€ 17.95 4
Reunion	€ 19.95 10
Romania	€ 8.95 5		€ 25.95
Russian Federation	€ 9.95 10
Rwanda	€ 14.95 3
Saint Barthélemy	€ 14.95 3
Saint Helena
Saint Kitts and Nevis	€ 49.95 10
Saint Lucia	€ 14.95 3
Saint Pierre and Miquelon	€ 19.95 10
Saint Vincent & Grenadines	€ 49.95 10
Samoa
San Marino	€ 14.95 3
Sao Tome and Principe	€ 16.95 3
Saudi Arabia	€ 15.95 3
Senegal	€ 14.95 3
Serbia	€ 14.95 3
Seychelles	€ 14.95 3
Sierra Leone	€ 14.95 3
Singapore	€ 16.95 3
Slovakia	€ 8.95 2		€ 15.95
Slovenia	€ 10.95 2		€ 15.95
Solomon Islands	€ 12.95 3
South Africa	€ 18.95 5
South Georgia & South Sandwich Isl.
Spain	€ 9.95 4	€ 10.95	€ 17.95
Sri Lanka	€ 14.95 3
Sudan	€ 14.95 3
Suriname	€ 14.95 3
Svalbard & Jan Mayen Isl.	€ 17.95 3
Swaziland	€ 14.95 3
Sweden	€ 10.95 2	€ 10.95	€ 13.95
Switzerland	€ 11.95 3
Syria
Taiwan	€ 14.95 3
Tajikistan
Tanzania	€ 14.95 3
Thailand	€ 13.95 3
Timor-Leste
Togo	€ 14.95 3
Tokelau
Tonga	€ 49.95 10
Trinidad and Tobago	€ 14.95 3
Tunisia	€ 16.95 3
Turkey	€ 14.95 3
Turkmenistan	€ 14.95 3
Turks and Caicos Islands
Tuvalu
Uganda	€ 14.95 3
Ukraine	€ 14.95 3
United Arab Emirates	€ 16.95 3
United Kingdom	€ 10.95 2	€ 8.95	€ 10.95
United Kingdom - Guernsey	€ 8.95 3
United Kingdom - Jersey	€ 8.95 3
United States Minor Outl. Isl.	€ 11.95 3
United States of America	€ 8.95 5
Uruguay	€ 14.95 3
Uzbekistan	€ 14.95 3
Vanuatu	€ 14.95 10
Vatican City	€ 12.95 3
Venezuela	€ 14.95 3
Vietnam	€ 14.95 3
Virgin Islands, British	€ 49.95 10
Virgin Islands, U.S.
Wallis and Futuna Islands
Western Sahara	€ 14.95 3
Yemen	€ 14.95 3
Zambia	€ 14.95 3
Zimbabwe	€ 14.95 3

Only for mail parcels:
2) +2% of order value above € 50
3) +3% of order value above € 50
4) +4% of order value above € 50
5) +5% of order value above € 50
8) +8% of order value above € 50
10) +10% of order value above € 50