Shipping

We ship worldwide, to (almost) all countries. All parcels are traceable and fully insured. You only pay the shipping costs once for your total order, it doesn't matter how many models you order.

Shipping methods

Due to the Coronavirus 2019 outbreak delays are to be expected for ALL countries and ALL shipping methods. Shipping almost all countries outside Europe is currently not possible unfortunately. We can send to the USA, China and Russia. But due to the shortage on cargo space we had to increase the shipping rates for these countries a bit. Also shipping may take longer than usual.

	Mail parcel	DPD Home	UPS Access Point
Insured	yes	yes	yes
Traceable	yes*	yes	yes
Shipping time in business days ** (after we have sent the order, see below)	BE: 2-3 Europe: 3-8 Outside Europe: 5-15	NL, BE, LU: 1 AT, DE, DK, FR: 2-3 CZ, ES, HU, IR, IT, PL, SE, SI, UK: 2-4 Other countries listed: 3-6	NL, BE, LU: 1 DE: 1-2 DK, PL: 2 AT, ES, FR, UK: 2-3 Other countries listed: 2-6 View map
Delivered by	UK: Yodel or Royal Mail Other countries: Your local national mail company	DPD	UPS Delivery to pickup location (shop)
Details		Only available for customers in select EU countries.	Only available for customers in select EU countries.

* The quality and availability of tracing information depends on the postal service in your country. Some countries outside the E.U. don't provide tracing information (parcels to these countries are still fully insured however).
** Shipping times are indicative only. To countries outside the EU local customs may hold a parcel for a few days, causing extra shipping time.

In the postal system unexpected delays may occur. A delay can never be a reason for a refund. Only if the mail company confirms that a parcel is lost a full refund will be applied.

Shipping schedule

Orders are sent on Mondays, Wednesdays and Fridays. If you order (and pay) on these days before 11:30 a.m. your order will be shipped the same day. *
DPD and UPS parcels are usually packed until 14:00, but this is not guaranteed.
If we are busy we also send UPS parcels on Tuesday and Thursday.
* As shipping to lots of countries outside Europe has been suspended, we have less mail parcels to send. Therefore we will send mail parcels only twice a week.

Shipping costs to United States of America

	Mail parcel	UPS Access Point	DPD parcel
United States of America	€ 11.95 8

Only for mail parcels:
8) +8% of order value above € 50

Shipping costs inside the European Union

Country	Mail parcel	UPS Access Point	DPD parcel
Austria	€ 8.95 4	€ 10.95 d	€ 11.95
Belgium		€ 8.95 b	€ 8.95
Bulgaria	€ 12.95 5
Croatia	€ 9.95 4		€ 21.95
Cyprus	€ 10.95 3
Czech Republic	€ 9.95 3	€ 11.95 c	€ 14.95
Denmark	€ 10.95 3	€ 8.95 c	€ 10.95
Estonia	€ 10.95 3		€ 16.95
Finland	€ 11.95 3	€ 10.95 d	€ 21.95
France	€ 11.95 3	€ 9.95 c	€ 11.95
Germany	€ 9.95 3	€ 7.95 b	€ 7.95
Greece	€ 13.95 5		€ 31.95
Hungary	€ 10.95 4		€ 13.95
Ireland	€ 11.95 4		€ 17.95
Italy	€ 12.95 5	€ 9.95 c	€ 16.95
Latvia	€ 9.95 3		€ 16.95
Lithuania	€ 9.95 3		€ 13.95
Luxembourg	€ 9.95 3	€ 7.95 b	€ 8.95
Malta	€ 11.95 5
Monaco	€ 9.95 3		€ 13.95
Netherlands		€ 5.95 a	€ 6.95
Poland	€ 10.95 3	€ 10.95 c	€ 14.95
Portugal	€ 9.95 4	€ 10.95 c	€ 16.95
Romania	€ 10.95 5		€ 22.95
Slovakia	€ 8.95 3		€ 15.95
Slovenia	€ 10.95 3		€ 15.95
Spain	€ 9.95 4	€ 10.95 d	€ 16.95
Sweden	€ 10.95 3	€ 10.95 d	€ 14.95
United Kingdom	€ 10.95 3	€ 8.95 c	€ 10.95

Only for mail parcels:
3) +3% of order value above € 50
4) +4% of order value above € 50
5) +5% of order value above € 50

Only for UPS parcels:
a) +1% of order value above € 150
b) +2% of order value above € 150
c) +3% of order value above € 150
d) +4% of order value above € 150

Worldwide shipping costs

Country	Mail parcel	UPS Access Point	DPD parcel
Andorra	€ 14.95 3
Australia	€ 16.95 10
Austria	€ 8.95 4	€ 10.95 d	€ 11.95
Belgium		€ 8.95 b	€ 8.95
Bulgaria	€ 12.95 5
Canada	€ 17.95 8
China	€ 14.95 8
Croatia	€ 9.95 4		€ 21.95
Cyprus	€ 10.95 3
Czech Republic	€ 9.95 3	€ 11.95 c	€ 14.95
Denmark	€ 10.95 3	€ 8.95 c	€ 10.95
Estonia	€ 10.95 3		€ 16.95
Finland	€ 11.95 3	€ 10.95 d	€ 21.95
France	€ 11.95 3	€ 9.95 c	€ 11.95
Germany	€ 9.95 3	€ 7.95 b	€ 7.95
Greece	€ 13.95 5		€ 31.95
Hong Kong	€ 11.95 10
Hungary	€ 10.95 4		€ 13.95
India	€ 16.95 5
Indonesia	€ 14.95 5
Ireland	€ 11.95 4		€ 17.95
Italy	€ 12.95 5	€ 9.95 c	€ 16.95
Japan	€ 10.95 8
Korea, South	€ 11.95 5
Latvia	€ 9.95 3		€ 16.95
Lithuania	€ 9.95 3		€ 13.95
Luxembourg	€ 9.95 3	€ 7.95 b	€ 8.95
Malaysia	€ 14.95 8
Malta	€ 11.95 5
Monaco	€ 9.95 3		€ 13.95
Netherlands		€ 5.95 a	€ 6.95
New Zealand	€ 15.95 10
Norway	€ 9.95 5
Poland	€ 10.95 3	€ 10.95 c	€ 14.95
Portugal	€ 9.95 4	€ 10.95 c	€ 16.95
Romania	€ 10.95 5		€ 22.95
Russian Federation	€ 15.95 10
Serbia	€ 14.95 3
Singapore	€ 16.95 5
Slovakia	€ 8.95 3		€ 15.95
Slovenia	€ 10.95 3		€ 15.95
Spain	€ 9.95 4	€ 10.95 d	€ 16.95
Sweden	€ 10.95 3	€ 10.95 d	€ 14.95
Switzerland	€ 8.95 4
Taiwan	€ 16.95 5
Thailand	€ 14.95 4
Turkey	€ 14.95 5
United Arab Emirates	€ 16.95 5
United Kingdom	€ 10.95 3	€ 8.95 c	€ 10.95
United Kingdom - Guernsey	€ 8.95 3
United Kingdom - Jersey	€ 8.95 3
United States of America	€ 11.95 8

Only for mail parcels:
3) +3% of order value above € 50
4) +4% of order value above € 50
5) +5% of order value above € 50
8) +8% of order value above € 50
10) +10% of order value above € 50

Only for UPS parcels:
a) +1% of order value above € 150
b) +2% of order value above € 150
c) +3% of order value above € 150
d) +4% of order value above € 150